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Frequently Asked Questions

1. What is ContextAI?

ContextAI is a privacy-first AI productivity suite. While it started as a translator, it now includes tools for text summarization, professional email drafting, and document analysis. It helps you read, write, and understand content faster.

2. How does the Email Assistant work?

Simply enter a few bullet points about what you want to say (e.g., "Ask for refund, item broken"). Select a tone (Professional, Friendly, etc.), and ContextAI will draft a complete, polished email for you.

3. Can it summarize long documents?

Yes. You can paste long text into the "Translate/Summarize" mode or upload PDF/Docx files in the "Documents" mode. The AI will extract the key points and provide a concise summary.

4. Is ContextAI free to use?

Yes — the app is free to try with built-in starter tokens. You only need to purchase tokens if you want extended or high-volume usage.

5. Do you collect personal data?

No. We intentionally avoid collecting personal identifiers or emails. Login is implemented using an anonymous ID-string system.

6. What file types can I upload?

We support PDF, Docx, Images (PNG / JPG / WebP), and Plain text files for both translation and summarization.

7. How accurate is the translation?

ContextAI uses advanced Large Language Models (LLMs) which are generally superior to traditional statistical translation for context and nuance.

8. Who built this product?

ContextAI is created by Necta LLC, a small product company focusing on practical, delightful web and mobile utilities.